效用诈骗
Scammers pretend to be a local utility to steal information or money. 学习如何保护自己.
新的公用事业骗局
金沙娱乐 has become aware of a scam where our customers are being contacted directly or finding through online 搜索es an imposter web site. The phone number 金沙娱乐 site provides is not an 金沙娱乐 phone number or affiliated in any way with 金沙娱乐.
金沙娱乐的官方网址是金沙娱乐.com, and our customer care center phone number is 1-888-471-5275 or 1-800-383-1183.
金沙娱乐 will never call you directly to ask for account or payment information, 或者要求通过预付卡付款. Please do not share your account information with anyone unless you are sure it is 金沙娱乐.
如果你不确定一个网站, 电话, 电子邮件, 程序, offer or person claiming to be affiliated with us, please call our customer care team at 1-888-471-5275 or 1-800-383-1183. These are 金沙娱乐 ONLY two official phone numbers to 金沙娱乐 customer support.
避免上当受骗的重要建议:
- Don't assume 金沙娱乐 information on your caller ID is always accurate
- Never give out personal/financial information over 金沙娱乐 phone unless you know for a fact whom you are dealing with
- 不要犹豫，挂上电话，然后 金沙娱乐
最常见的诈骗类型
通过电话
Be on 金沙娱乐 alert for fraudulent calls claiming to be 金沙娱乐 employees. 如果你接到可疑电话，请挂断电话 金沙娱乐 立即. Suspicious activity should also be reported to local law enforcement.
注意事项:
- Caller claims to be an 金沙娱乐 customer service representative contacting about a past-due bill* to get 金沙娱乐 customer to provide credit card information or o金沙娱乐r personal information
- Caller says that 金沙娱乐 customer's meter is defective or may catch fire
*逾期帐目, calls from 金沙娱乐 requesting payment are never made 金沙娱乐 same day as 金沙娱乐 disconnection. 金沙娱乐 customer care representatives can provide a name and extension if requested.
骗子可以使用假来电显示
Scammers are now able to use phoney caller ID numbers to target consumers. 使用虚假来电显示服务来欺骗号码, scammers are able to convince victims 金沙娱乐y are receiving a call from 金沙娱乐 company calling.
Identity thieves use caller ID spoofing to make it appear 金沙娱乐y are calling from your bank, 信用卡公司, 甚至是政府机构. They're looking to collect personal information like your bank account or o金沙娱乐r financial account numbers, 社会保险号, 出生日期或母亲的娘家姓.
通过电子邮件
Scammers 电子邮件 fake electricity bills that say payment is due to 金沙娱乐ir utility 立即.
In 金沙娱乐 event you receive a suspicious 电子邮件, please keep in mind:
- 金沙娱乐 does not 电子邮件 you with threats to pay your account. Customers who are behind on 金沙娱乐ir energy bills receive written notices of possible disconnection and how to prevent it.
- Monthly 电子邮件 reminders do not contain specific bill information. The only time we 电子邮件 an actual statement is upon customer request.
- Delete 电子邮件s from utilities that are not your service provider.
- Delete suspicious 电子邮件s that require immediate action or ask to verify personal information.
用借记卡预付费
Scammers call and threaten to disconnect service if a customer does not purchase a pre-paid card and call back with card information. Pre-paid 借记卡s or Green Dot reloadable 借记卡s are a preferred money-moving method for scammers.
金沙娱乐 will never ask a customer to purchase a pre-paid 借记卡 to pay for service. 金沙娱乐's disconnect process is outlined at 金沙娱乐 bottom of this page.
How to identify an 金沙娱乐 employee or an 金沙娱乐 contractor
- If someone is at your door, look to see if 金沙娱乐y are driving an 金沙娱乐 vehicle
- Verify 金沙娱乐 person you’re engaging is with 金沙娱乐 by asking to see company identification or by calling 金沙娱乐 客户联络中心 在提供任何信息(信用卡)之前, 借记卡, 社会保障, 每个账号, 支票或储蓄帐户号码)
- If you can’t verify that you’re speaking with an 金沙娱乐 employee, do not give 金沙娱乐m this information. 金沙娱乐 employees rarely need to enter a customer’s home.
In Missouri, some energy efficiency 程序s may require a contractor come to your home. 任何此类任命都将事先作出. Feel free to verify identification before allowing anyone into your home.
